Privacy policy

This is the Privacy Policy of C&C Reservoirs (“CCR”). This Privacy Policy is in addition to the Website Terms and Conditions of CCR.

This Policy describes CCR's practices regarding the collection, use, and retention of Personal Information. "Personal Information" is information through which you can be directly or indirectly identified, e.g. your name, your e-mail address.

By using this Website, you consent to our collection, use and disclosure of your Personal Information as set out in this Privacy Policy. Visitors to our Website that do not become licensees of CCR are defined as “Visitors” for the purposes of this Policy. Visitors that become licensees of CCR are defined as “Licensees” and the license agreements between CCR and Licensees (the “License Agreements”) contain other provisions in addition to this Privacy Policy and take precedence over this Privacy Policy in the event of any conflict.

Use of Personal Information

CCR uses Personal Information that it collects directly from Visitors and Licensees for the following business purposes, without limitation

  1. maintaining and supporting its products, delivering and providing requested information about CCR and its products/services, and complying with its contractual obligations related thereto (including managing transactions, reporting, invoices, renewals, and other operations related to providing services);
  2. complying with governmental reporting, tax, and other requirements (e.g., import/export); storing and processing data, including Personal Information, in computer databases and servers located in various countries;
  3. verifying identity (e.g., for online access to accounts); as requested by Visitors and Licensees;
  4. for other business-related purposes permitted or required under applicable local law and regulation;
  5. to protect the security or integrity of our Websites and our business and as otherwise required by law.

    Disclosures and Onward Transfers of Personal Information of Visitors and Licensees

    CCR does not disclose or sell Personal Information to third parties, except as expressly set forth herein.

    Unless a License Agreement provides otherwise, we will only disclose personally identifiable information that we collect or you provide as described in this Privacy Policy:

    1. To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.
    2. To fulfill the purpose for which you provide it.
    3. For any other purpose disclosed by us when you provide the information.
    4. With your consent.

    We may share your Personal Information where necessary in order to comply with any legal obligation, legal requests by public authorities, including requests to meet national security or law enforcement requirements, to protect and defend us, our subsidiaries and affiliates and all of our officers, directors, employees, attorneys, agents, contractors, and partners, in connection with any legal action, claim or dispute or in order to enforce or apply our terms of use and other agreements.

    We may transfer your Personal Information to a third party in the event of a transfer of all or some of our assets to a third party, provided that the third party agrees to adhere to terms similar to those of this Privacy Policy. We will provide you with an opportunity to reject the transfer of your Personal Information in such cases.

    We may disclose aggregated, non-personal information about Visitors and Licensees without restriction.

    Retention

    We will keep your Personal Information for as long as necessary for the purposes described herein or as long as we are required by law. After this your Personal Information will be deleted. We cannot remove your Personal Information when there is a legal storage requirement, such as accounting rules or when there are other legal grounds to keep the data, such as an ongoing contractual relationship.

    Security

    The security of your Personal Information is important to us. Accordingly, while no set of privacy and security standards or safeguards is 100% secure, we take steps to ensure any information that you share with us is kept secure and strictly confidential in accordance with this policy. We take various precautions to protect information from loss, misuse and unauthorized access, collection, use, disclosure, copying, modification, alteration, destruction or similar risks. CCR personnel may access and use Personal Information only if they are authorized to do so and only for the purpose for which they are authorized.

    California Residents

    Under California law, California residents who have an established business relationship with CCR may make a written request to CCR about how we have shared their Personal Information with third parties for direct marketing purposes during the prior calendar year. In response to a written request, CCR is allowed to provide a cost-free means to opt-out of such sharing.

    CCR does not share your Personal Information with third parties for direct marketing purposes and therefore is not required to provide such a procedure; however, if you would like to access, correct or request deletion of your Personal Information in CCR’s possession please follow the cost-free procedures set forth herein.

    Persons located in the EU and General Data Protection Regulation

    If you are located in the EU, CCR commits to cooperate with the General Data Protection Regulation and Personal Information as used herein shall apply to “personal data” as defined in the Regulation. The purpose and basis of processing personal data is as follows:

    Purpose of Processing

    To manage our relationship and inquiries from Visitors and Licensees

    To administer, monitor and update this Website

    To comply with legal obligations

    Legal Basis for Processing

    Consent

    Consent, Legitimate interests of CCR

    Consent, Legitimate interests of CCR

    Children

    We do not want, and do not knowingly collect, maintain, or use Personal Information from our Website about children under the age of 13.

    Services Location

    CCR operates its services in various countries including the United States. If you are located outside the United States, please be aware that information we collect, including Personal Information, may be transferred to, processed, and stored in the United States. By using the Services or providing us with any information, you consent to the transfer, processing, and storage of your information in the United States. To the maximum extent allowed by applicable law, you are also consenting to the application of United States federal and Texas state law in all matters concerning the Services and this Privacy Policy.

    IP Addresses and Cookies

    CCR logs inbound IP addresses to administer our Website and to compile aggregate information on site traffic for internal use. CCR uses Cookies (small computer files written to your computer when you visit Websites) to collect anonymous, non-personal information to make your use of the Website easier and allow CCR to track Website usage. You have the option of setting your browser to refuse Cookies although this may diminish your ability to utilize the Website.

    Links to Other Websites

    CCR assumes no responsibility for any content, information collected, terms and conditions or privacy rules maintained on any linked site and we strongly encourage you to examine the privacy policies contained on these sites.

    Access to and Your Rights Regarding Your Personal Information

    Right to Access. Visitors and Licensees may review their own Personal Information stored in the databases and correct, erase (unless we have to keep your data for legal reasons) or block any data. Upon reasonable request, CCR allows Visitors and Licensees access to their Personal Information, in order to erase or to correct or amend such data where inaccurate. Visitors and Licensees may edit their Personal Information by logging into their account profile in DAKS™ or by contacting CCR by email at support@ccreservoirs.com. In making modifications to their Personal Information, Visitors and Licensees must provide only truthful, complete, and accurate information. To request erasure of Personal Information, Visitors and Licensees should submit a written request to CCR.

    Changes to this Policy

    This Policy may be amended from time to time, consistent with applicable data protection and privacy laws and principles. We will notify Visitors and Licensees if we make changes that materially affect the way we handle Personal Information previously collected, and we will allow them to choose whether their Personal Information may be used in any materially different manner.

    Questions or Complaints

    Subscribers may contact CCR with questions or complaints concerning this Policy through our Contact Us form. You may also write us at:

    C & C Reservoirs, Inc.

    Enforcement and Dispute Resolution

    CCR commits to resolve complaints about your privacy and our collection or use of your Personal Information. Individuals with questions or concerns about the use of their Personal Information should contact us through our Contact Us form.

    If a question or concern cannot be satisfied through this process, CCR has further committed to refer unresolved privacy complaints to an independent dispute resolution mechanism operated by the International Centre for Dispute Resolution/American Arbitration Association (ICDR/AAA).

    Version updated June, 2018

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